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Is there demand for your CX Idea? Check that a small group of customers will actually buy, use and love it. Before you commit to it. Before you scale it. Test a prototype of your product or service. Get your first sales. Learn from your customers how
How do you know you have a great idea? VALIDATE it. Test a prototype of your product or service. Get your first sales. Learn from your customers how to improve. Iterate, then scale! Lean CX takes you step-by-step how to design, validate and scale you
How do you know you have a great idea? VALIDATE it. Test a prototype of your product or service. Get your first sales. Learn from your customers how to improve. Iterate, then scale! Lean CX takes you step-by-step how to design, validate and scale you
I was so impressed with the practicality of this disruptive approach to CX. If you are looking for an edge in your role as a CX professional, this is it. Join the Lean CX Online Certification. https://cx.institute/lean-cx #customerexperience #custom
How many CX ideas does your team have every day? Every week? Every year? Want to learn how to design, validate and scale them in your business? Sign your team up for the Lean CX Online Certification and start making your ideas real. https://cx.insti
How many CX ideas do you have every day? Every week? Every year? We have at least 4-5 ideas a week! How about you? Want to learn how to design, validate and scale your brilliant ideas in your business? Join the Lean CX Online Certification and start
When it comes to new ideas, you need to be creating what your customer wants - not what you think they want. Agree or no? #customerexperience #cx #customerexperiencemanagement #customersuccess #leancx #ccxp #customerretention #customerloyalty #cust
What is the BEST validation for your new CX idea? Hands up emoji if you said SALES? That's right. Customer experience innovation is not about guesswork. If you can, create a prototype or MVI (Minimum Viable Initiative) of your product or service to s
What is the BEST validation for your new CX idea? Hands up emoji if you said SALES? That's right. Customer experience innovation is not about guesswork. If you can, create a prototype or MVI (Minimum Viable Initiative) of your product or service to s

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